Frequently Asked Questions

What payment methods do you accept?

We accept the following: Apple Pay, Visa, Mastercard, American Express, Discover.

When will I receive my order?

We ship all orders within 1-3 business days. Please allow 3-5 business days for standard shipping delivery. 

How can I check the status of my order?

Your order is important to us, which is why we will be sure to notify you when your order ships via email with your tracking number. You can also login to your account “here” to track your order. 

Can I cancel or change my order?

We begin processing orders as soon as they are placed, for this reason we are unable to cancel or make changes to orders. 

What is the return policy?

All sales are final and non-refundable, please visit our RETURN POLICY “here” 

My order arrived damaged. What can I do? 

We apologize for the inconvenience, we want to make it right please email us at support@plantmomcare.com our customer service team will be more than happy to assist you with your order.

I received the wrong item? What can I do?

We are sorry to hear that you received the wrong item from us, we try our best to give our customers the best service in a timely manner. Let us make it right please contact us at support@plantmomcare.com our customer service team will be happy to assist you with your order.